IPP HIGHLY SUGGESTS purchasing Route Package Insurance with your order for faster assistance and faster claim process on all orders. (Route option on Check out page.)
Route covers damaged items (with photos), you can start a claim for packages lost in transit in as little as 7 business days and open claims on packages marked delivered but did not show after 5 business days. All claims are to be processed by the customer on Route.com.
FREE SHIPPING in the US has now been moved to all orders over $49. We are still shipping with USPS, but this gives every free shipping order the opportunity to receive the upgrade to Priority shipping- faster service offered by USPS to get your order to you as soon as possible.
USPS Priority offers insurance on packages up to $100 on lost packages after no scan updates for 15 business days. Customer to open USPS claim.